Shipping policy

Shipping Policy

Last updated: [20 May, 2026]

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from [CAMA] ("we", "us", or "our"). Read it carefully so there are no surprises.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

  • During high-volume periods (sales, holidays), processing may take longer. We do not guarantee same-day processing.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Methods

  • Shipping charges are calculated at checkout based on your location, package weight, and selected shipping method.

  • We may offer free shipping on eligible orders. Any free shipping promotions will be clearly stated at checkout.

  • Available shipping options and delivery estimates are shown during checkout.

3. Estimated Delivery Times

Delivery times are estimates, not guarantees.

  • Domestic orders: 3–10 business days after shipment

  • International orders: 7–21 business days after shipment

Delays caused by carriers, customs, weather, or other factors outside our control are not our responsibility.

4. Tracking Information

  • Once your order ships, you will receive a tracking number by email.

  • Tracking updates depend on the carrier and may take 24–48 hours to appear.

5. Shipping Destinations

  • We currently ship to [Canada, USA, Australia, United Kingdom and New Zealand].

  • If we do not ship to your location, you will not be able to complete checkout.

6. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, taxes, or import fees.

  • These charges are not included in the item price or shipping cost.

  • The customer is fully responsible for paying any customs fees required by their country.

7. Incorrect Address

  • Customers are responsible for providing an accurate and complete shipping address.

  • Orders shipped to an incorrect address provided by the customer are not eligible for refunds or free reshipping.

8. Lost or Stolen Packages

  • Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

  • If your package is lost in transit, contact us and we will assist with filing a carrier claim when possible.

9. Damaged Packages

  • If your order arrives damaged, contact us within 48 hours of delivery.

  • Provide clear photos of the package and item so we can evaluate the issue.

10. Contact Information

If you have questions about shipping, contact us:

Email: [CAMApetownshoppingground@gmail.com

Shipping Policy

Last updated: [20 May, 2026]

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from [CAMA] ("we", "us", or "our"). Read it carefully so there are no surprises.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

  • During high-volume periods (sales, holidays), processing may take longer. We do not guarantee same-day processing.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Methods

  • Shipping charges are calculated at checkout based on your location, package weight, and selected shipping method.

  • We may offer free shipping on eligible orders. Any free shipping promotions will be clearly stated at checkout.

  • Available shipping options and delivery estimates are shown during checkout.

3. Estimated Delivery Times

Delivery times are estimates, not guarantees.

  • Domestic orders: 3–10 business days after shipment

  • International orders: 7–21 business days after shipment

Delays caused by carriers, customs, weather, or other factors outside our control are not our responsibility.

4. Tracking Information

  • Once your order ships, you will receive a tracking number by email.

  • Tracking updates depend on the carrier and may take 24–48 hours to appear.

5. Shipping Destinations

  • We currently ship to [Canada, USA, Australia, United Kingdom and New Zealand].

  • If we do not ship to your location, you will not be able to complete checkout.

6. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, taxes, or import fees.

  • These charges are not included in the item price or shipping cost.

  • The customer is fully responsible for paying any customs fees required by their country.

7. Incorrect Address

  • Customers are responsible for providing an accurate and complete shipping address.

  • Orders shipped to an incorrect address provided by the customer are not eligible for refunds or free reshipping.

8. Lost or Stolen Packages

  • Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

  • If your package is lost in transit, contact us and we will assist with filing a carrier claim when possible.

9. Damaged Packages

  • If your order arrives damaged, contact us within 48 hours of delivery.

  • Provide clear photos of the package and item so we can evaluate the issue.

10. Contact Information

If you have questions about shipping, contact us:

Email: [CAMApetownshoppingground@gmail.com]

By placing an order on our store, you agree to this Shipping Policy.

]

By placing an order on our store, you agree to this Shipping Policy.